1. Data Controller

Under KVKK, your personal data may be processed by SEA TAXI ISTANBUL / [LEGAL COMPANY NAME] in its capacity as data controller.

Our contact address is: Kuruçeşme Mahallesi, 34345 Beşiktaş / Istanbul, Türkiye. Telephone and WhatsApp: +90 533 499 09 90.

2. Personal Data That May Be Processed

Depending on the nature of your relationship with Sea Taxi Istanbul, the following personal data may be processed:

• Identity information such as your first and last name,
• Telephone number and other contact information,
• Information relating to reservation and transfer requests,
• Departure and destination points, date and time information,
• Number of passengers and luggage information,
• Requests and customer communication records,
• Technical and transaction security data that may be generated during use of our website.

3. Purposes of Processing Personal Data

Your personal data may be processed particularly for the following purposes:

• Receiving sea taxi and private boat transfer requests,
• Managing the reservation process,
• Planning departure and destination points,
• Arranging the appropriate boat and transfer service,
• Communicating with customers before and after the reservation,
• Improving service quality,
• Evaluating requests and complaints,
• Fulfilling legal obligations,
• Ensuring information and transaction security.

4. Methods of Collecting Personal Data

Your personal data may be collected electronically or physically through contact and reservation forms on our website, telephone conversations, WhatsApp correspondence, electronic communication channels and information provided by you during the provision of our services.

5. Legal Grounds for Processing Personal Data

Your personal data may be processed on the basis of the personal data processing conditions set out in Article 5 of KVKK, including where processing is directly related to the establishment or performance of a contract, is necessary for the data controller to fulfil its legal obligations, is necessary for the establishment, exercise or protection of a right, or is necessary for the legitimate interests of the data controller provided that such processing does not prejudice the fundamental rights and freedoms of the data subject.

Where explicit consent is legally required, personal data will be processed on the basis of the explicit consent of the data subject.

6. Transfer of Personal Data

Your personal data may be shared, to the extent permitted by applicable legislation, with authorized service providers, business partners, technical service providers and legally authorized public institutions and authorities where necessary for the provision of services and fulfilment of legal obligations.

The relevant provisions of KVKK and applicable personal data protection legislation are taken into consideration when personal data is transferred.

7. Retention of Personal Data

Personal data is retained for the period required by the purposes for which it is processed and in accordance with applicable statutory retention periods. When the retention period or purpose of processing expires, personal data is deleted, destroyed or anonymized in accordance with applicable legislation.

9. Applications and Requests

You may submit requests concerning your rights under KVKK to the data controller through the application methods prescribed by applicable legislation, clearly stating your identity and the nature of your request. Applications will be evaluated within the periods prescribed by applicable legislation according to the nature of the request.